Case Study: First Insight achieves reliable, scalable infrastructure for real-time consumer insights with Expedient

Expedient’s Reliable Infrastructure Enables First Insight to Help Retailers Pick Products that Deliver Profits

First Insight, a cloud‑based predictive analytics SaaS that helps retailers pick profitable new products, needed a reliable, secure and scalable infrastructure to collect and process millions of consumer data points monthly. To support rapid provisioning, high availability and local support, First Insight partnered with Expedient for infrastructure services including cloud, disaster recovery, colocation and managed security.

Expedient implemented converged IaaS with cloud and disaster‑recovery across geographically diverse data centers, a 100% SLA and 24x7x365 support, enabling rapid resource adds (e.g., additional disk and vCPUs on demand) and predictable monthly costs. As a result, First Insight can reliably scale and process customer feedback in real time, maintain continuous consumer engagement, and treat Expedient as a dependable go‑to partner while preserving availability, agility and cost control.

First Insight

John Santore

Manager of Hosting Operations