Case Study: Dataforma achieves 100% uptime and improved customer satisfaction with Expedient

Dataforma Relies On Expedient Infrastructure To Raise The Roof On Customer Satisfaction

Dataforma, the roofing industry’s leading provider of management services, was struggling with network routing instability and occasional hardware failures that caused service interruptions, inconsistent monthly financial performance from client credits, and an inferior SLA. To improve availability and performance, Dataforma partnered with Expedient for colocation, redundant Internet access and data center/infrastructure services.

Expedient executed a rapid migration to a locally staffed, professionally managed data center with redundant networking, on-site support and a 100% uptime SLA. Since the move Dataforma reports flawless Internet access, accelerated rollout of new functionality, the ability to take on new hardware projects and scalable capacity—restoring consistent performance and availability while positioning Expedient to provide additional IaaS and compute as Dataforma grows.

Dataforma

Scott Benkovic

Director of Data Center Operations