Case Study: Lexicon Relocation achieves 20% faster RFP turnaround and consistent, Word-driven proposals with Expedience Software

Lexicon Relocation - Customer Case Study

Lexicon Relocation, a leading provider of global mobility services, was struggling with a cumbersome legacy RFP system that was used only as a cut-and-paste repository and slowed turnaround as demand for RFP support grew. Seeking an easy-to-use, easy-to-update, and easy-to-manage proposal database, Lexicon selected Expedience Software’s Word-driven proposal automation solution.

Expedience Software implemented a Word-integrated content library and proposal database that made drafting, updating, and managing responses simple and collaborative. The change ensured consistent messaging, cut project time by at least 20%, enabled a 100-page RFP to be completed in about 3.5 hours, and supported reliable quick-turnaround bids even during office disruptions — all backed by responsive Expedience support.

Lexicon Relocation

Terri Hatfield

Director of Marketing