Case Study: Raunstrup streamlines service job planning and invoicing with ExpandIT

Raunstrup streamlines hundreds of small service jobs with ExpandIT

Raunstrup, a large construction and joinery company, faced a significant operational challenge as its volume of small service jobs grew. Their paper-based workflow, where carpenters manually recorded time and materials on forms, became too time-consuming and could not keep up with the demand. This inefficient process delayed invoicing and created bottlenecks. To address this, they turned to vendor ExpandIT for a digital solution.

ExpandIT implemented a two-part solution consisting of Service Management for tablet and a mobile time entry application. This allowed carpenters to digitally record time, communicate with managers, and create cases directly from the job site. The solution automated data entry into Raunstrup's ERP system, significantly reducing the time spent on administrative tasks and providing the company with a much-needed overall plan for tracking its many small jobs and carpenters.

Raunstrup