Case Study: Color Compass Corporation streamlines sales orders with ExpandIT Mobile Sales

Color Compass Corporation cuts order-to-pick ticket time to 5 minutes with ExpandIT

Color Compass Corporation, a provider of paints and supplies to the collision repair industry in Canada, faced challenges with a time-consuming and error-prone sales process. Their field representatives had to record orders on paper, phone them in, and then have an internal desk enter them into the Microsoft Dynamics NAV system, resulting in triple data entry. To automate this, they turned to vendor ExpandIT, seeking a mobile solution that would integrate seamlessly with their ERP.

ExpandIT implemented its Mobile Sales solution, which provided a reliable and fast link between the field devices and the NAV system. The solution worked both online and offline, allowing orders to be entered anytime and synced later. This eliminated manual steps, cutting the order-to-pick ticket process down to about five minutes. The efficiency gains freed up sales reps for more customer interaction, significantly reduced errors, and contributed to increased customer satisfaction for Color Compass Corporation.

Color Compass Corporation