Case Study: Color Compass Corporation boosts order accuracy and speed with ExpandIT Mobile Sales

Color Compass Corporation - Customer Case Study

Color Compass Corporation, a provider of paints and supplies to the collision repair industry, faced a challenge with its inefficient, error-prone sales order process. Their representatives recorded orders on paper and by phone, requiring data to be entered three separate times into their Microsoft Dynamics NAV system. To automate this process, they turned to vendor ExpandIT for its Mobile Sales solution.

ExpandIT implemented a mobile sales force automation system that integrated directly with the company's NAV ERP. The solution allowed sales reps to enter orders in real-time on handheld devices, even offline, and sync data reliably. This eliminated redundant data entry, slashing the order-to-pick ticket process to just five minutes. The results for Color Compass included a major reduction in errors, increased rep efficiency for new sales, and significantly improved customer satisfaction.

Color Compass Corporation

Carmen Stanciulescu

Systems Architect