Case Study: Carrefour boosts grocery fulfillment and 2-hour delivery with Exotec Skypod

How Carrefour scaled fast to meet online grocery demand — boosting fulfillment 4x with the Exotec Skypod system

Carrefour, a major multinational retailer, faced the challenge of scaling its e-commerce fulfillment to meet thousands of daily orders and a surging demand for same-day, accurate grocery delivery. With limited space and over 13,000 product references at its Le Plessis-Paté warehouse, the company needed a high-performance automation solution. Carrefour partnered with Exotec to implement their Skypod robotic system to overcome these constraints and boost efficiency.

Exotec’s Skypod system utilized the full height of the warehouse to increase storage density by four times and dramatically improved throughput. This enabled Carrefour to handle 4,000 orders daily and offer a two-hour home delivery service by accessing any SKU within two minutes. The Exotec solution provided a fourfold increase in fulfillment capacity and is designed for quick and easy future expansion to support continued growth.

Carrefour

Mourad Bensadik

e-Commerce and Operations Director France