Case Study: Humana achieves a thriving community wellness center — 97.5% member satisfaction and 3,837 members in under a year — with Exos

How Personalized Coaching Reenergized Humana’s Workforce

Humana set out to reinvent its corporate wellness experience by retrofitting a historic multi‑floor building in downtown Louisville into a fitness center open to employees and the community. To deliver that vision, Humana engaged Exos to design and build the facility and implement an integrated wellness model using EXOS training systems, strength and conditioning equipment, group fitness programming, and on‑site coaching and services.

Exos supplied the facility design, state‑of‑the‑art equipment, custom programming and on‑site staff (personal trainers, nutrition coaches, physical therapists), recovery technologies and biometric screenings, and community programming. The results speak to measurable impact: an average of 600 visits per day, 3,837 members within a year of opening, and 97.5% of members reporting satisfaction with the facility.

Humana

Nikki T.

Wel at Humana