Case Study: Castorama Polska achieves zero-downtime ordering system transformation with Exorigo-Upos

Castorama Polska migrates 100+ stores with zero sales downtime using Exorigo-Upos

Castorama Polska, a leading home improvement retailer in Poland and part of the Kingfisher group, faced the complex challenge of replacing its core ordering system and migrating its product master data across over 100 stores. The project required maintaining absolute data consistency across all online and offline sales channels with zero operational downtime, all while coordinating with international teams. To achieve this, they partnered with vendor Exorigo-Upos.

Exorigo-Upos implemented a new central ordering system through an agile, staged approach with over 30 iterations instead of a risky "Big Bang" launch. Their solution included innovative features like order snapshoting for data consistency and a bridging mechanism for master data translation, allowing the old and new systems to operate simultaneously. This ensured a full migration with zero sales downtime, operational security, and greater process automation. The project successfully stabilized and optimized Castorama Polska's sales processes, creating a scalable system ready for further omnichannel expansion.

Castorama Polska