Case Study: a major West Coast utility reduces cross-bore risk with Exodigo

a major west coast utility reduces invasive investigation by ~60% with Exodigo

A major West Coast utility faced a significant challenge in identifying cross-bore risks at thousands of inaccessible sewer sites. Conventional camera inspections were blocked by root intrusion or blockages, and sparse records made it difficult to locate gas and sewer lines without resorting to costly and disruptive potholing or trenching. The utility partnered with Exodigo to use its non-intrusive multi-sensor scanning service to address this backlog.

Exodigo combined remote records intelligence with on-site scanning using its multi-sensor ExoCart platform to locate gas and sewer lines and classify cross-bore risk without any digging. This solution mapped 700 high-priority sites and resulted in an approximately 60% reduction in invasive investigations. Exodigo helped the utility reserve excavation only for locations that truly warranted it, projecting a 39% cost reduction and a 24% time reduction for the overall program.