Case Study: Retailer Schiever doubles intranet adoption and boosts collaboration for 6,000 employees with eXo Platform

Schiever When the intranet becomes the Barometer for the 6,000 tribe members

Schiever, an international retail group of more than 6,000 employees across stores, warehouses and a central purchasing office, needed to replace a static, aging intranet with a modern, user-friendly platform to streamline internal communications, centralize information and boost collaboration and productivity. They selected eXo Platform to deliver a convenient, easy-to-use intranet solution called Totem that would engage the entire “tribe” and serve as a single stepping stone for daily applications and team coordination.

eXo Platform implemented Totem with targeted spaces for store types, onboarding webinars, tutorials and ongoing responsive support, quickly driving adoption: unique users doubled versus the previous intranet, 65% of posts are authored by employees and 30–40% of those who logged in are active users. The new intranet centralized resources, saved time, improved cross-site collaboration on promotions and merchandising, and benefited from eXo Platform’s attentive support and training to sustain momentum.

Schiever

Marina Chédeville

Communications Manager