Case Study: First Capital achieves streamlined communication and improved productivity with eXo Platform

First Capital, a leading consultancy firm, implements a digital workplace to streamline communication

First Capital, a consultancy headquartered in Abidjan, Ivory Coast, needed to streamline internal communication and business processes for a growing, distributed team. To improve top‑down, bottom‑up and cross‑departmental communication, real‑time knowledge sharing, remote collaboration and simplified workflows (leave, expenses, etc.), First Capital selected eXo Platform’s out‑of‑the‑box digital workplace after a trial and with local partner Digital Afrique Telecom supporting deployment and training.

eXo Platform deployed its digital collaboration hub in January 2020 and it is now used by up to 50 personnel at First Capital’s headquarters. The solution delivered measurable improvements in communication and productivity: real‑time activity streams, collaborative project groups, a unified knowledge management system, easy content publishing and a mobile app have reduced duplicated information, streamlined processes and enabled more effective team collaboration.

First Capital