Case Study: Young Living achieves faster, more flexible commission processing with Exigo

Young Living - Customer Case Study

Young Living, a health and wellness company with a 30-year history, faced significant operational challenges due to its outdated, in-house commission system. The inflexible legacy platform was slow, prevented rapid changes to their compensation plan, and accumulated substantial technical debt, hindering the company's agility in the fast-paced direct selling industry. To modernize its operations, Young Living partnered with vendor Exigo to implement its specialized commission processing platform.

By implementing Exigo's solution, Young Living dramatically improved its operational efficiency. The time required to run monthly commissions was reduced from 15 hours to just 2 hours. Furthermore, Exigo provided new capabilities for predictive modeling, daily preliminary runs, and "what-if" scenario planning. This allowed the company to reallocate developer resources to more innovative projects, improve strategic forecasting, and enhance the accuracy and timeliness of payments to its distributors.

Young Living

Ben Riley

President