Case Study: SATS (Fresh Fitness) streamlines debt payments with Exerp’s Pay Debt Online solution

SATS cuts debt payment delays with Exerp, collecting money faster from May 2023

SATS (Fresh Fitness), a leading fitness chain in Europe, faced a challenge with debt collection as members without a valid payment agreement had no way to pay their debts until they were sent to a collection agency. To address this, they partnered with vendor Exerp to implement its Pay Debt Online solution.

The solution from Exerp allowed members to easily view and pay debts directly through their online account. This streamlined process resulted in faster debt collection for SATS, eliminating the need for agency involvement and significantly improving member satisfaction. The implementation was a success, with the company reporting that they now "collect a lot of money" and receive very positive feedback from their members on the easy-to-use system.

SATS (Fresh Fitness)