Case Study: Outdoor Cap Company achieves faster, more efficient warehouse operations and 20% freight savings with Exenta

Outdoor Cap Company Boosts Warehouse Performance

Outdoor Cap Company, a Bentonville, Ark.–based headwear manufacturer and distributor serving about 14,000 customers and holding licenses for more than 100 organizations, struggled with complex multi-warehouse distribution after sourcing goods from Asia through the Port of Long Beach. With three regional warehouses (Rancho Cucamonga, Dallas and Bentonville), the company lacked an audit trail for cross-docking and relied on manual processes for EDI and shipping, leading to errors, slow transfers and unpredictable freight costs.

Outdoor Cap implemented Simparel’s warehouse management system, integrated ConnectShip rate-shopping and CubiScan dimensioning, and automated EDI workflows. The changes created auditable cross-docking, cut transfer time by roughly 20%, enabled dedicated carrier contracts with about 20% freight savings, allowed substitution of lower-cost ground pricing for many LTL shipments, tripled EDI customers while reducing staffing needs, and reduced packing errors and vendor chargebacks—speeding product to the sales floor.

Outdoor Cap Company

Peel Chronister

Vice President of Warehouse Operations