Case Study: a large not-for-profit animal welfare organization achieves faster, more cost-effective sponsorship payment processing with Exela Technologies

Not-For-Profit Organization Overhauls Remittance Processing for Faster and More Cost Effective Results

A large not-for-profit animal welfare organization faced significant challenges in processing sponsorship payments, including system inefficiencies that slowed productivity and a heavy reliance on manual work that caused errors. Their antiquated equipment resulted in a slow, 4-5 day process for payments and provided no streamlined way to capture valuable marketing data. To address this, they partnered with Exela Technologies for its remittance processing and workflow automation solutions.

Exela Technologies implemented a comprehensive solution that managed the entire payment operation, utilizing intelligent scanning equipment and OCR technology for data capture and a secure portal for exception handling. This automation drastically reduced the payment processing time from 4-5 days to just 48 hours. The solution also extracted marketing data from correspondence for the CRM, leading to more informed campaigns. The organization achieved significant cost savings through automated processes, a reduction in labor resources, and greater adherence to data security requirements.