Case Study: a leading benefits administrator achieves 20% cost savings with Exela Technologies

Exela Helps Leading Benefits Administrator Optimize In-house Print and Mail Operations for Huge Savings

a leading benefits administrator was struggling with inefficient and costly in-house print and mail operations. The company faced high overhead from maintaining three under-utilized facilities, a lack of automation requiring manual work, and no disaster recovery plan. This led to low productivity, slow turnaround times, and wasted resources.

Exela Technologies absorbed all inbound and outbound operations, migrating them to its Mega Center and facilities. Exela automated previously manual processes, rebadged over two hundred employees, and leveraged its supplier network for economies of scale. The solution reduced the customer's total spend by 20%, eliminated capital investment needs, optimized workflows, and provided a scalable, risk-mitigated operation.