Case Study: Lactalis McLelland achieves scalable high-volume EDI order processing and 99.5% next-day delivery with Exel Computer Systems plc (EFACS E/8)

Major Cheese Producer Chooses EFACS

Lactalis McLelland, part of the global Lactalis Group and the UK's second largest cheese producer, faced an aging 7‑year NT4 ERP platform strained by high-volume EDI orders from major supermarket customers, complex shelf‑life and batch/serialisation requirements, multi‑site operations and multi‑currency trading. To modernise and maintain rapid EDI throughput and tight stock control they evaluated options and chose EFACS E/8 from Exel Computer Systems plc.

Exel Computer Systems plc implemented EFACS E/8 (with modules for Sales Order Processing, Order Tracking, Stock Control, Accounts and Logistics Planning) and used the EFACS ADAPT toolset to integrate diverse group systems, delivering built‑in best‑before date rules, serialization, despatch weight invoicing and full EDI order-to-invoice flow. The solution raised service levels to 99.5% next‑day delivery, now processes up to 300 orders a day and handles turnover peaks up to £1 million per day, while providing the scalability to support Lactalis McLelland’s European expansion.

Lactalis McLelland

John Breedon

IT Manager