Case Study: Webro achieves streamlined operations and improved stock visibility with Exel Computer Systems plc's EFACS E/8

EFACS E/8 Brings Increased Connectivity To Webro

Webro, formed in 1981, is a £14m-turnover specialist supplier of cables and connectors (24 staff, ~1,500 product lines) serving customers such as BSkyB, BBC, BT and Virgin. Faced with an ageing paper-heavy DOS system that hampered visibility across goods-in, stock and customer records — while handling around 50 orders per day, many requiring next‑day delivery and stocked across long lead‑time supplier cycles — Webro selected EFACS E/8 from Exel Computer Systems plc to replace its fragmented spreadsheets and manual processes.

Exel Computer Systems plc implemented EFACS E/8 in a nine‑month project and supported go‑live onsite; the system centralised data, automated routine tasks, removed duplicated entry and vastly improved real‑time stock visibility (for example eliminating uncertainty over available cable lengths), document management and case handling. The result is faster, more confident customer responses (“click, click” access to pricing and specs), automated order acknowledgements/statements, better in‑warehouse stock control and a substantial reduction in paper and manual rework — delivering immediate operational efficiency and a platform Webro can extend for further gains.

Webro

Peter Edginton

joint Managing Director