Case Study: Harlow Group achieves real-time production control and 80% improved document management with Exel Computer Systems plc (EFACS)

EFACS Consistently Delivers Real World Benefits

Harlow Group is a UK precision sheet-metal manufacturer with around 100 employees and c.£7m turnover, serving sectors including aerospace and exporting 20% of output to Mexico. Faced with highly variable batch sizes, short lead times and as many as 1,200 concurrent works orders, Harlow relied on the EFACS ERP system from Exel Computer Systems plc to run and adapt its complex operations and meet evolving customer demands.

Exel Computer Systems plc deployed EFACS across quoting, purchasing, stock control, planning, production and despatch, plus Document Management and Shop Floor Data Capture. The integrated solution delivered measurable benefits — an estimated 80% improvement in document management efficiency (allowing Harlow to cancel its physical post contract), far better real-time job visibility from SFDC, and improved margin/ROI analysis — making EFACS the central tool driving operational and strategic decisions.

Harlow Group

Bill Timpson

Managing Director