Case Study: QGenda achieves a scalable phone-based inside sales model and higher-performing BDRs with ExecVision

Scheduling Software Company Responds to Changing Market by Investing in Sales Coaching + Phone Prospecting

QGenda, a scheduling software company founded in 2006, faced a shifting market where email-led sales no longer closed deals and BDRs resisted moving to phone prospecting. The team lacked repeatable coaching and visibility into what made calls successful, so QGenda turned to conversation intelligence software from ExecVision to capture call data and scale coaching.

ExecVision provided in-depth onsite training, a coachable platform, and CS guidance to optimize use, enabling QGenda to build a skills-based call library and a faster, repeatable onboarding program. With ExecVision, managers could replicate what top performers did, coach B players up, increase call volume with decision makers, and generate more conversations and meetings — successfully transitioning QGenda to a phone-based inside sales model and improving rep performance.

QGenda

Frank Tumminia

Vice President of Sales