Case Study: Matrix IT achieves recurring revenue growth and simplifies Office 365 email signature management with Exclaimer

Matrix IT - Customer Case Study

Matrix IT, an outsourced IT services provider based in Fareham serving SMBs across the South of England, faced the common challenge of centrally enforcing consistent company-wide email signatures—something difficult to manage with Transport Rules or manual methods. As an Exclaimer Partner for over 10 years, Matrix IT sells and deploys Exclaimer solutions, primarily Exclaimer Cloud - Signatures for Office 365, to address this gap for clients whether under fully managed or partially managed services.

By deploying Exclaimer Cloud - Signatures for Office 365, Matrix IT can centrally design and control all client signatures from a single portal, making the offering easy to sell and bundle with other services. Exclaimer’s solution has generated measurable business value for Matrix IT in the form of increased revenue per sale, steady recurring revenue from signature management, fewer technical support issues, and improved client loyalty through license renewals.

Matrix IT

Kev Penny

Technical Manager