Case Study: Gloria Hotel achieves centralized email signature marketing and frees IT time with Exclaimer Signature Manager Exchange Edition

Gloria Hotel - Customer Case Study

Gloria Hotel, a 4-star property in Dubai, faced a growing support burden when marketing requested a campaign banner added to every employee email signature. The hotel’s IT helpdesk spent hours manually updating signatures for staff, including users on Outlook Web Access and mobile devices, so the team turned to Exclaimer and its Signature Manager Exchange Edition to centralize the process.

Exclaimer’s Signature Manager Exchange Edition was installed on the hotel’s Exchange Hub Transport server, allowing banners to be deployed centrally (and only on outgoing mail) without touching individual PCs. The solution was configured in under 30 minutes by two staff, eliminated hours of manual updates and support calls, reduced internal mailbox bloat and bandwidth use, and let marketing create and manage future campaign banners—benefits that Exclaimer’s software has already paid for many times over.

Gloria Hotel

Dion Mendonca

IT Manager