Case Study: Focus Group achieves centralized, automated email signature management and new managed‑service revenue with Exclaimer

Focus Group - Customer Case Study

Focus Group is an award-winning UK communications provider serving over 10,000 businesses. The company struggled with inconsistent, time-consuming email signature management across its own operations and customer base, so it trialed and adopted Exclaimer (notably Exclaimer Cloud - Signatures for Office 365) to automate and centralize signatures.

As an Exclaimer Partner, Focus Group now resells and bundles Exclaimer Cloud - Signatures for Office 365 with its Office 365 migrations and offers a managed email-signature service. Using Exclaimer, Focus manages the majority of its clients’ signature requirements, eliminated manual processes, received strong customer feedback with no pricing complaints, and has sustained a successful 5–6 year partnership that strengthens its service offerings to its client base.

Focus Group

Dave Bennett

Director