Case Study: a global sporting goods retailer achieves 200% ROI and 67% AOV growth with Exchange Solutions ES Engage™

Global Sporting Goods Retailer boosts AOV 67% with Exchange Solutions

The customer, a global sporting goods retailer, needed to increase sales and average order value without relying on broad discounts, especially for products with strict pricing rules. They sought a personalized way to move at-risk inventory while adhering to strict data privacy and compliance standards, and partnered with Exchange Solutions to use their ES Engage™ product.

Exchange Solutions implemented ES Engage™ to deliver personalized, well-timed offers aligned with shopper intent. This solution drove a 200% ROI, a 67% increase in average order value, and a $17 return on ad spend. It also generated a 5.5% incremental sales lift and was highly effective at converting higher-value shopping carts.