Case Study: KBC Group enhances mobile banking UX with Exalt Interactive

KBC Group builds a 700-frame mobile design system with Exalt Interactive

Exalt Interactive partnered with KBC Group, a leading European financial group, to create a unique and accessible all-in-one mobile banking experience for hundreds of thousands of users. The challenge was to build a core mobile product from the ground up that could compete with fintech applications, while ensuring the design was perfectly compliant with KBC's companywide design policies and specific guidelines for each feature.

Over a three-year ongoing partnership, Exalt Interactive implemented a robust solution that included in-depth research, creating a standardized way of work, and conducting rigorous usability testing for over 20 new features. The vendor delivered pixel-perfect prototypes and a robust 700-frame design system, modernizing the tools used in the process. This resulted in an optimized user experience that facilitated business decisions on innovation projects and enhanced the product for its vast user base.

KBC Group