Case Study: POSaBIT achieves faster, more secure team collaboration with Exalate

How POSaBIT, an Innovative Fintech Startup, Uses Exalate to Fine-Tune Collaboration Between Teams

POSaBIT, a cannabis point of sale and payments fintech startup, was facing challenges with overcomplicated and insecure communication between its internal teams like support and development. Their manual process of sharing ticket data via Slack was rigid, tedious, and made tracking issues difficult, which was a significant risk for handling sensitive customer information. This prompted their search for a secure integration solution from a vendor like Exalate.

The company implemented Exalate to integrate its Salesforce and GitHub instances. This solution automated ticket syncing, eliminating manual creation and tracking while ensuring secure data transfer. For POSaBIT, the results included optimized workflows, faster ticket resolution, and significant cost savings by avoiding expensive Salesforce developer licenses. The team at Exalate also provided high-quality support and an active community that assisted with the implementation.

POSaBIT

Adrian Salazar

QA Engineer