Case Study: Orion Fair achieves 24/7 multilingual visitor engagement with Exairon’s AI Virtual Assistant and WhatsApp Bulk Messaging

Orion Fair began proactive WhatsApp bulk messaging with Exairon's AI Virtual Assistant

Orion Fair, an agricultural fair organizer, needed to better promote its events and provide instant support to a global audience. To improve customer experience and gain visibility, they sought to implement a proactive WhatsApp bulk messaging system integrated with an AI-powered virtual assistant and live chat, leading them to partner with Exairon.

Exairon implemented its AI Virtual Assistant and Proactive WhatsApp Bulk Messaging software, creating a hybrid system where AI and human representatives collaborate. This solution allowed Orion Fair to send bulk messages, including multimedia content, for ticket sales and event announcements while providing 24/7 instant support. The project successfully enhanced operational efficiency and customer engagement for the fair's participants and visitors from 90 countries.

Orion Fair