Case Study: St. John's Riverside Hospital achieves halved backup times and three-month retention with ExaGrid

St. John’s Riverside Healthcare Chooses ExaGrid over Competition for Price, Performance and Ease of Use

St. John’s Riverside Healthcare, a long‑standing hospital network in Westchester County, was struggling with an aging disk-and-tape backup infrastructure that had outgrown its capacity. Backup windows stretched beyond 12 hours, causing server slowdowns and limiting retention to about one week, so the IT team needed a more reliable, fast, and scalable solution.

They selected a two‑site ExaGrid system with Symantec NetBackup, using ExaGrid’s post‑process, zone‑level deduplication and nightly replication to an offsite appliance for disaster recovery. The deployment halved backup times to about six hours, increased retention to three months, delivered dedupe ratios up to 29:1, enabled near‑instant restores, proved easy to install and manage, and provided scalable growth without forklift upgrades.

St. John's Riverside Hospital

Niall Pariag

Senior Network Administrator