Case Study: Mother's Parker Tea & Coffee Eliminates Tape Hassle and Incomplete Backups with ExaGrid

Mother Parkers Tea & Coffee Eliminates Incomplete Backups and the Hassle of Managing Tape with Disk-based Backup and Deduplication Solution

Mother Parkers Tea & Coffee, one of North America’s largest private-label coffee and tea manufacturers, was struggling with long tape-based backup windows, incomplete full backups, and the labor of rotating and storing tapes. Its IT team was spending hours managing CA ARCserve Backup jobs and relied on non-IT staff to handle tapes, creating risk, delays, and added off-site storage costs.

Mother Parkers Tea & Coffee selected ExaGrid’s disk-based backup and deduplication solution to work with its existing CA ARCserve Backup system. ExaGrid enabled faster, more reliable full backups, simplified restores and replication for disaster recovery, and sharply reduced tape handling and off-site tape storage. The company also gained better retention capacity and a more stable DR process, all without additional license costs.

Mother's Parker Tea & Coffee

Gerard DeFreitas

Manager of Technical Services