Case Study: MemorialCare Medical Centers reduces backup window from 24 to 6 hours with ExaGrid

MemorialCare Heals Backup Problems with ExaGrid

MemorialCare Medical Centers, a not‑for‑profit health system with six hospitals in Los Angeles and Orange County, faced an overburdened backup operation protecting 150+ servers. Backups ran 12–18 hours daily (nearly 24 with vaulting), consumed 200–300 tapes per week, and proved unreliable—an Exchange server failure exposed tape restore risks and prompted a rethink of their data protection approach.

MemorialCare deployed ExaGrid disk‑based backup appliances with post‑process byte‑level de‑duplication, integrating with Symantec/Veritas NetBackup and replicating to a second site for disaster recovery. The change cut nightly backup windows from about 24 to 6 hours (≈75% reduction), sped restores, eliminated tape vaulting, increased concurrent backup streams dramatically (from ~12 to ~80), and reduced power and rack footprint to support the organization’s green initiative.

MemorialCare Medical Centers

Jorge Cepeda

Network Engineer