Case Study: City of Oregon, Ohio achieves 84% Backup Window Reduction with ExaGrid

ExaGrid Delivers 84% Backup Window Reduction for City of Oregon

The City of Oregon, Ohio — a small municipal government supporting services from emergency response to tax billing with a two-person IT team — struggled with slow, tape-based backups that demanded daily tape swaps, high tape costs, and backup windows that often exceeded 12 hours. With limited staff and no appetite for a steep learning curve, the city needed a reliable, “hands-off” disk-based solution that would streamline backups and improve recovery times.

The city deployed a two-site ExaGrid GRID system working with its existing Arcserve UDP backup software, adding appliances as capacity needs grew. The result was an 84% reduction in backup window (full backups fell to two hours, nightly incrementals take minutes), elimination of tape costs and manual tape handling, faster restores, and far less daily backup administration.

City of Oregon

Caris Rockey-Dykema

IT Manager, City of Oregon, Ohio