Case Study: HealthPro Medical Billing achieves 75% backup-admin time savings and dramatically faster, reliable restores with ExaGrid

ExaGrid and Veeam Deliver Backup Storage Reliability and Speed for HealthPro Medical Billing

HealthPro Medical Billing, a Lima, Ohio–based firm serving radiology, pathology and imaging practices for over 30 years, was struggling with unreliable, time-consuming backups. After moving from tape to a SAN, nightly backups remained manual and slow, with failed jobs, damaged tapes, space constraints and backup windows that sometimes stretched for days—undermining confidence in their backup strategy for a fully virtualized, 50TB+ environment.

HealthPro deployed ExaGrid with Veeam’s backup software, gaining a disk-based landing zone, zone-level deduplication (as high as 10:1), and GRID scalability with two-site replication. The result: restores became much faster, the backup window was reduced by days, the systems administrator estimates a 75% reduction in time spent on backup issues, and the company now benefits from easier management, strong vendor support and scalable disaster-recovery capacity.

HealthPro Medical Billing

Ben Rodden

Systems Administrator