Case Study: Enclara Pharmacia achieves faster backups and near-instant restores with ExaGrid

Enclara Pharmacia Ends “Nightmare” of Tape Backups and Restores with ExaGrid

Enclara Pharmacia is a national mail‑order pharmacy and PBM focused on hospice and palliative care, serving over 500 customers and some 85,000 patients. The company was struggling with an HPE tape library and Veritas Backup Exec: backups routinely ran into production hours, weekend jobs could take days to complete, restores were slow and unreliable, and tape management required significant manual effort and offsite vaulting.

Enclara replaced tape with an ExaGrid disk‑based system featuring a landing zone and deduplication, which was simple to install and backed by proactive, assigned support. The change cut many jobs to roughly one‑third the previous runtime, allowed daily incremental backups to finish overnight, and reduced restores from days to about 20 seconds within the six‑week retention window—delivering hands‑off maintenance, faster recovery, and predictable backup windows.

Enclara Pharmacia

Dan Senyk

Senior Network Administrator