Case Study: DuPage County Health Department achieves reliable, scalable backups and extended retention with ExaGrid

DuPage County Health Department Prepared for Changing Government Data Retention Regulations with ExaGrid

DuPage County Health Department, a public health agency in Illinois with about 700 staff, faced slow, error-prone remote backups and limited retention using Symantec NetBackup. Frequent failures — including a site outage that required paid data recovery — left the department unable to meet growing retention requirements driven by changing government regulations.

The department deployed a two-site ExaGrid disk-based backup solution with post-process deduplication and offsite replication, integrated with Symantec Backup Exec. The new setup centralized nightly backups, dramatically improved reliability and restore capability, and reduced storage needs so retention can be extended; installation was quick, support responsive, and the system is easily scalable for future growth.

DuPage County Health Department

David Eccles

Network Administrator