Case Study: Blackfoot Communications achieves faster, simpler backups with ExaGrid

Blackfoot Communications cuts backup windows from 30 hours to 3.5 hours with ExaGrid

Blackfoot Communications, a provider of network, voice, and managed services, faced significant challenges with its backup infrastructure. Their previous solution, which used Dell EMC Data Domain with Veeam, resulted in a 30-hour full backup window and did not support key Veeam features. This required extensive daily management from IT staff and limited their capabilities. They turned to the vendor ExaGrid for a new backup storage solution.

By implementing ExaGrid's tiered backup storage, which integrates directly with Veeam, Blackfoot achieved dramatic results. The full backup window was reduced from 30 hours to just 3.5 hours. The ExaGrid solution enabled the use of Veeam features like synthetic fulls and instant restores, simplifying backup management. The IT staff reported that the system runs itself, giving them their "weekends back." ExaGrid also provided exceptional customer support, quickly resolving an initial sizing issue at no extra cost.

Blackfoot Communications