Case Study: Altice Portugal achieves scalable innovation and boosted employee engagement with Exago

How the Altice Group is leading innovation in Portugal

Altice Portugal, the telecoms multinational and part of the Altice Group, has been increasing its investment in innovation and R&D and sought to engage its workforce to accelerate new products, services and cost‑efficiency. To scale and systematize idea generation across the organization, Altice Portugal adopted Exago’s innovation software as its central innovation platform.

Using Exago, more than 11,000 participants submitted nearly 20,000 ideas and hundreds of proposals have been implemented, delivering tangible and intangible returns, improved customer offerings and extensive cost‑efficiency actions. Exago’s platform also helped align employees with corporate strategy (76% aligned, an 18% increase), supported 700 people dedicated to Innovation and R&D and contributed to Altice’s recognized innovation achievements.

Altice Portugal

Alexandre Fonseca

Chairman