Case Study: Your Secret Gift achieves scalable, real-time sales tax compliance with Exactor

Your Secret Gift - Customer Case Study

Your Secret Gift LLC (YSG), an online retailer founded in 2007, needed a scalable, affordable way to handle complex sales tax compliance as it grew—especially real-time nexus determination and accurate local tax calculations in states like Colorado with 60+ home rule jurisdictions. Founder Carol Borthwick evaluated several options and chose Exactor’s Sales Tax Software Suite (Exactor’s automated SaaS Sales Tax Calculation Module) after determining in-house compliance would be too time-consuming and costly.

Exactor implemented its automated, real-time tax calculation and compliance platform, handling nexus evaluation, precise local tax rates, record keeping, tax processing and return filing. The Exactor solution delivered on-time, reduced YSG’s compliance burden, avoided the expense of building an in-house system, and gave the company confidence and responsive support—letting Your Secret Gift LLC focus on sales while Exactor managed their transaction taxes.

Your Secret Gift

Carol Borthwick

Founder and CEO