Case Study: Educational Publishing Firm achieves $50,000+ annual savings and automated sales tax compliance with Exactor

Educational Publishing Firm - Customer Case Study

An educational publishing firm that supplies curriculum and materials to preschool and elementary students across the U.S. faced a labor‑intensive, error‑prone sales tax compliance process: manual rate table updates, duplicate maintenance across its accounting system and e‑commerce cart, and the prospect of dedicating two full‑time employees to tax tracking, return generation and filing. The company engaged Exactor and its outsourced Sales Tax Software Suite (a fully automated SaaS sales tax compliance service) to address these challenges.

Exactor implemented its automated sales tax calculation and filing solution, integrating with the client’s online and ERP systems and delivering a “stupid friendly” interface for non‑technical staff. The result: streamlined, scalable compliance with reduced discrepancies, eliminated the need for the predicted two FTEs, and net savings of over $50,000 per year in direct expenses; Exactor’s flexible, service‑oriented implementation and ongoing automation ensured reliable, accurate tax calculation and reporting.