Case Study: AdHost achieves real-time, accurate sales tax automation with Exactor

AdHost - Customer Case Study

AdHost, a Seattle-area web services and e-commerce provider, faced a growing problem: its merchants had to maintain flat-rate sales tax tables manually—an effort that could take up to two hours per state each month—and those tables couldn’t handle tax thresholds, holidays, or product-specific rules, creating accuracy and liability concerns. After evaluating options, AdHost selected Exactor and its hosted Sales Tax Calculation Module to address these issues.

Exactor integrated its SaaS tax engine into AdHost’s platform, delivering real-time, rule-aware tax calculations with no ongoing maintenance and the ability to customize for legacy client environments. The Exactor solution eliminated the monthly manual updates (previously up to two hours per state), improved tax accuracy and compliance, reduced liability risk, and strengthened AdHost’s customer relationships—backed by Exactor’s responsive support and customization when needed.

AdHost

Rex McDowell

Web Development Manager