Case Study: Adam Systems slashes sales tax compliance time and costs with Exactor

Adam Systems - Customer Case Study

Adam Systems, a provider of PC-based dealership management systems serving over 1,000 dealers, faced multi-state sales tax audits and penalties after its traveling sales and implementation activities created unexpected nexus. Controller Robbin Allen spent days each month on transaction and tax reconciliation and feared the company would need to hire dedicated staff; Adam Systems turned to Exactor and its sales tax compliance software to address the exposure.

Exactor implemented its fully automated SaaS sales tax compliance suite to calculate taxes, keep records, generate and file returns, and provide ongoing support. The result: Allen cut her monthly compliance time from 3–4 full days across five states to about two hours, avoided further penalties, and eliminated the need for a full-time compliance hire — delivering clear cost savings, higher productivity, and faster responses through Exactor’s platform.

Adam Systems

Robbin Allen

Controller