Case Study: United Airlines achieves faster investigations and 360-degree insider threat visibility with Exabeam

Helping United Airlines Keep Track of a Dynamic Environment for Insider Threat Management

United Airlines, a global carrier with a vast, distributed workforce and complex operational processes, needed to protect sensitive intellectual property—like pricing and route planning—and monitor insider risk across many informal, creative touchpoints. The security team required a way to see internal data movement and abnormal behavior across dispersed document sharing, social messaging and legacy workflows to prevent data loss and information sprawl.

United deployed Exabeam’s insider‑threat platform (analytics, threat hunting, incident response and cloud connectors) to ingest diverse data sources, build behavior baselines and automate investigations. The result was faster, more reliable investigations, proactive identification of data‑loss use cases, expanded monitoring of touchpoints, improved visibility and scalable, more efficient insider‑threat management.

United Airlines

Deneen DeFiore

VP & Chief Information Security Officer