Case Study: Interact Software achieves streamlined case management, increased visibility and efficiency with Exabeam

Helping Interact Software Simplify Case Management While Increasing Visibility and Efficiency

Interact Software is a global technology services firm that builds intranet and workplace communication solutions for clients like Levi’s and Sony PlayStation. The security team struggled with time-consuming backend infrastructure management, no unified case management, multiple disconnected interfaces, limited scalability and integration in their previous SIEM, and rising costs—blocking analysts from focusing on high-impact security work.

By adopting Exabeam’s cloud-based Fusion SIEM with a single-pane-of-glass case management model, Interact consolidated workflows, reduced administrative overhead, and improved visibility across their environment. The result: faster, more efficient investigations, better threat detection and compliance readiness, lower operational cost, and a noticeably happier, more productive analyst team.

Interact Software

Shawn Kay

Cybersecurity Analyst