Case Study: TeleDynamics achieves major online growth with EX Squared

TeleDynamics boosts online orders from 7% to 40% with EX Squared

TeleDynamics, a leading wholesale supplier of telecommunications equipment and consumer electronics, faced challenges meeting modern customer demands for self-service. Their reliance on account managers for orders created bottlenecks, hindering growth and creating a competitive disadvantage. They partnered with vendor EX Squared to build a modern B2B platform to streamline processes and empower their customers.

EX Squared designed and developed a comprehensive website integrated with TeleDynamics' Sage MAS ERP system. The solution featured real-time data, a robust search engine, self-service ordering, and integrated payments. This dramatically increased online orders from 7% to over 40%, reducing the load on account managers and freeing them for higher-value work. The platform also improved operational efficiency and data quality for the customer.

TeleDynamics