Case Study: US Senate Sergeant at Arms achieves 100% efficiency improvement and secure, accessible facilities management with eWorkOrders

US Senate Sergeant at Arms Uses eWorkOrders Highly Secured Network Facilities Management

The US Senate Sergeant at Arms’ facilities team, led by Facilities Systems Manager Pam, needed a way to manage cleaning, maintenance, inspections and event support across a highly secured, aging Capitol complex. Their legacy work-order process was slow, paper-based and hard to use, and it couldn’t meet strict inspection, tracking and accessibility requirements — including the need to work everywhere inside the facility while remaining affordable and compliant with tight security.

After evaluating options, they implemented eWorkOrders’ cloud CMMS: a user-friendly, mobile-accessible platform that replaced manual processes with a centralized automated system. eWorkOrders was deployed seamlessly despite high network security, made routine inspections and reporting easy (reports are run multiple times daily), provided real-time data on work activities, and doubled operational efficiency while staying within budget.

US Senate Sergeant At Arms

Pam