Case Study: McDonald's achieves increased equipment uptime and faster maintenance response with eWorkOrders CMMS

Optimizing Maintenance Operations for McDonald’s Using the eWorkOrders CMMS Solution

eWorkOrders helped a large franchise owner who operates 42 McDonald’s restaurants across Central California streamline maintenance across multiple locations. Mike, the regional maintenance supervisor, needed an easy-to-use, customizable CMMS that could be implemented quickly to manage routine and emergency service requests, improve equipment uptime, reduce response times, and maintain food-safety inspection records.

They implemented eWorkOrders’ CMMS for centralized equipment records, preventive maintenance scheduling, mobile work-order management, and customizable service screens per franchise. The system went live rapidly, staff adopted it quickly, and real-time notifications, routing, inventory tracking and robust reporting reduced downtime, sped responses, simplified compliance, and improved productivity and customer satisfaction.

McDonald's

Mike

Maintenance Operations Supervisor