Case Study: Medical Center achieves streamlined hospital maintenance and improved customer satisfaction with eWorkOrders

Medical Center Improved Hospital Maintenance and Customer Satisfaction

A multi-state healthcare organization that operates three hospitals needed a simple, centralized 24/7 maintenance system to manage preventive maintenance, work requests and ensure safe, well-run facilities. They found many CMMS options too complex and sought an affordable, user-friendly solution that staff could adopt quickly across locations.

They implemented eWorkOrders CMMS to streamline work orders, inspections and preventive maintenance, add real-time dashboards and automated technician alerts, and generate detailed reports for planning and budgeting. Quick, responsive implementation led to faster response times, reduced downtime and costs, and higher staff and patient satisfaction through timely communications and clearer maintenance workflows.