Case Study: Major Zoo Association achieves optimized safety and streamlined maintenance operations with eWorkOrders

Major Zoo Optimized Safety, Maintenance and Operations With eWorkOrders CMMS Solution

A major zoo attracting over 1.5 million visitors annually and home to 2,000 animals across 230 species on 125+ acres faced complex safety and maintenance demands across 50 buildings, rides, vehicles and grounds. Managers needed a way to centralize equipment histories, parts inventory, manuals and work orders, rapidly identify issues and get technicians to the exact location with the right information and tools to ensure visitor and employee safety while controlling costs and improving efficiency.

Implementing eWorkOrders’ web-based CMMS with GIS and mobile access gave staff one centralized system for work requests, attached manuals, inventory and asset mapping. The quick, easy rollout improved response times, streamlined processes, increased productivity and strengthened safety and compliance with the zoo’s Greenprint—features the maintenance team and management now rely on daily, with ongoing vendor support.