Case Study: Kings River Packing achieves reduced downtime and streamlined inventory management with eWorkOrders

Kings River Packing - Customer Case Study

Kings River Packing, a century-old California citrus grower, was struggling with seasonal, multi-site maintenance managed by paper, spreadsheets, and filing cabinets. The maintenance team had poor visibility into assets and spare parts (3,500+ SKUs), manual purchase processes, inconsistent asset records, limited technician access in the field, and difficulty meeting safety and compliance requirements—creating costly downtime and scaling challenges.

They deployed eWorkOrders’ web-based CMMS to centralize work orders, inventory, preventive maintenance, mobile access and reporting. The system automated purchase orders, provided real-time technician access and compliance-ready reports, and created a searchable record of 13,000+ work orders. The result: estimated annual cost savings of over $500,000, large reductions in downtime, major productivity gains from better spare-parts availability and PM scheduling, and a unified view of maintenance across locations.

Kings River Packing

Aaron

Maintenance Manager