Case Study: Follow Up Boss scales customer training with eWebinar

Follow Up Boss - Customer Case Study

Follow Up Boss, a leading CRM for growing real estate teams and high-producing agents, needed a better way to deliver onboarding and training content at scale. Before eWebinar, the team relied on weekly live webinars, one-on-one trainings, and manual follow-up work, which limited how many agents they could reach and consumed a lot of staff time.

With eWebinar, Follow Up Boss shifted to automated, on-demand training webinars for onboarding, boot camps, and topic-specific education. The result was more scalable training, higher engagement with built-in interaction points like polls and questions, and less repetitive live training for staff. Follow Up Boss said eWebinar helped them offer trainings multiple times per week and support rapid growth without overburdening the team.

Follow Up Boss

Meghan Porter

Dir of Customer Advocacy